Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Primeline Roofing (“we”, “us”) collects, uses, and shares information when you visit this landing page or submit a quote request. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By submitting a form you consent to the practices described here.

Information we collect

• Information you provide: name, phone number, email, property suburb, details about your roof, and anything you include in a message.
• Automatically collected: IP address, device/browser data, pages viewed, referring URL, and advertising click identifiers (e.g. Google gclid) and campaign parameters (UTMs), collected via cookies and similar technologies.

How we use it

• To contact you about your quote request and provide roof replacement services.
• To measure and improve our advertising and website performance.
• To send you relevant communications about your enquiry (you can opt out at any time).

Cookies & tracking

We use Google Tag Manager, Google Analytics, Google Ads, Meta Pixel, and our CRM (HubSpot) to understand traffic and measure advertising. Where required, we honor consent preferences (Google Consent Mode). You can control cookies through your browser settings.

How we share it

We share information with service providers who help us operate, including our CRM (HubSpot) and advertising platforms (Google, Meta) for measurement and attribution. We do not sell your personal information. We may disclose information if required by law. Some service providers may store data outside Australia; we take reasonable steps to ensure it is handled consistently with the APPs.

Data retention

We retain your information for as long as needed to provide services and for legitimate business or legal purposes, then delete or anonymize it.

Your rights

Under the Privacy Act you may request access to, or correction of, the personal information we hold about you, and you may complain about a breach of the APPs (we will respond within a reasonable period; you can also contact the OAIC). To exercise these rights, contact us below.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission is 100% secure.

Contact

Questions? Email office@primelineroofing.com.au or call (02) 4217 7737.

This template is provided for setup and should be reviewed by legal counsel before launch.